Are you looking for the best tool to transcribe your meetings? Here is the quick answer:

• Fireflies: Ideal for international teams, with support for over 69 languages, advanced collaboration tools, and extensive integrations.

• Otter.ai: Perfect for individual users or small teams, with accurate transcriptions in English and a simple interface.

Quick summary of differences:

| Característica | Otter.ai | Fireflies |
| --- | --- | --- |
| <strong>Precisión</strong> | 85–90% en inglés | 90% en más de 69 idiomas |
| <strong>Integraciones</strong> | Básicas | Amplias y colaborativas |
| <strong>Uso principal</strong> | Usuarios individuales | Equipos internacionales |
| <strong>Planes desde (€)</strong> | Gratis / 24 €/mes (Premium) | Gratis / 24 €/mes (Premium)

Conclusion: If you work in an international environment and need collaborative tools, Fireflies is the best option. For simpler tasks or in English, Otter.ai is sufficient.

Basic Transcription Features

Text Quality and Languages

Transcription is a key tool for note-taking and can achieve up to 95% accuracy under optimal conditions. However, there are some important points to consider:

• Automatic punctuation is not always perfect and may need adjustments.

• The quality of audio directly influences system performance.

Moreover, multilingual support allows transcription in over 69 languages, which is especially useful for international teams. Depending on the needs of the meeting, you can choose between live or delayed transcriptions.

Live Transcriptions vs Delayed

Transcription features are divided into two main categories:

| Tipo | Características | Casos de Uso |
| --- | --- | --- |
| En directo | Transcripción inmediata en tiempo real | <a href="https://www.jamy.ai/blog/best-practices-for-running-remote-team-meetings-smoothly" data-framer-link="Link:{"url":"https://www.jamy.ai/blog/best-practices-for-running-remote-team-meetings-smoothly","type":"url"}">Reuniones virtuales</a>, decisiones rápidas |
| Diferida | Procesamiento posterior | Análisis detallados, creación de documentación

Another notable feature is the automatic integration with scheduled meetings in the calendar, which makes it easy to start transcription in real-time. Additionally, the ability to accurately identify speakers significantly enhances the utility of the transcriptions.

Voice Recognition

To ensure clear transcriptions, it is key to correctly identify each speaker. The system uses initial labels like "Speaker 1" or "Speaker 2", based on voice separation and audio quality.

• The names of the speakers can be edited in bulk once the transcription is completed.

• Accuracy may decrease if multiple participants speak at the same time.

"Human transcribers returned almost 100% accurate transcriptions in a couple of days and had no issues with recordings that included strong accents."

Main Features

Meeting Notes and Tasks

Current transcriptions offer advanced tools to manage meetings and tasks:

| Característica | Descripción |
| --- | --- |
| <strong><a href="https://www.jamy.ai/blog/what-are-ai-generated-summaries-and-their-key-advantages" data-framer-link="Link:{"url":"https://www.jamy.ai/blog/what-are-ai-generated-summaries-and-their-key-advantages","type":"url"}">Resúmenes automatizados</a></strong> | Generación automática de resúmenes con palabras clave y puntos destacados. |
| <strong>Detección de tareas</strong> | Identificación automática de acciones y asignaciones importantes. |
| <strong>Clips de audio</strong> | Creación de fragmentos cortos para compartir momentos clave de las reuniones. |
| <strong>Comandos de voz</strong> | Uso de la voz para crear tareas y asignaciones de forma directa

Voice commands are particularly practical, allowing for automatic task creation in project management applications. This eliminates the need to manually import tasks, saving time on post-meeting documentation.

Content Management

Transcriptions include tools that enhance the management experience:

• Advanced Search: Quickly locate keywords and phrases.

• Natural Language Processing (NLP): Identifies key phrases, topics, and sentiments to improve search and analysis.

• Organization by Channels and Groups: Classifies information in a structured manner.

• Folder Systems: Allow for efficient classification of conversations.

Connections with Applications

Integration with external tools enhances workflow. Some notable connections are:

1. Project Management
   Automatic synchronization with platforms like Trello and Monday.com, facilitating task and project tracking.

2. Cloud Storage
   Connection with services like Dropbox and Google Drive for agile storage and sharing of transcriptions.

3. CRM
   

   Integration with customer relationship management systems to maintain a detailed record of interactions with clients and prospects.

Additionally, customizable automation through webhooks allows configuring specific workflows according to the needs of each team or company. These integrations enhance productivity and adapt to different work environments.

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Ease of Use

Evaluating ease of use and customization options is just as important as analyzing basic functionalities.

Design and Interface

The user interface plays a crucial role in the daily experience with a transcription tool. Here are some highlights:

| Característica | Descripción |
| --- | --- |
| <strong>Panel de Control</strong> | Diseño claro con navegación sencilla y acceso rápido a funciones clave. |
| <strong>Buscador Inteligente</strong> | Permite encontrar palabras clave y momentos específicos en las transcripciones al instante. |
| <strong>Automatización</strong> | Configuración de reglas automáticas para gestionar reuniones y transcripciones

Mobile Apps

The mobile app received an update in November 2023, adding advanced features:

• Recording of in-person conversations.

• Automatic synchronization between devices.

• Integration with live meetings.

• AI-powered conversation analysis.

These improvements enhance the mobile experience and expand customization options, facilitating workflow management from anywhere.

Personal Settings

Customization options allow tailoring the tool to the specific needs of the user. Key options include:

1. Meeting Rules
   

   Set up automatic rules that determine when and how virtual assistants join, based on keywords in the title.

2. Specialized Vocabulary
   

   Train the system to recognize industry-specific terms, improving accuracy in transcriptions.

3. Notification Preferences
   

   Customize the frequency of notifications, recipients of summaries, report formats, and automatic sharing options.

A well-configured system automates repetitive tasks, allowing teams to focus on what really matters: the content.

Cost Analysis

Cost is a key factor when choosing a transcription tool.

Basic vs Premium Plans

Basic and premium plans vary in price and functionalities:

| Característica | Plan Básico | Plan Premium |
| --- | --- | --- |
| Precio mensual | 0 € | 24 € |
| Límite por reunión | 30 minutos | 3 horas |
| Créditos mensuales | 10 créditos | 20 créditos |
| Funciones avanzadas | Acceso limitado | Acceso completo |
| Almacenamiento | Limitado | Ilimitado

Main Differences:

• Meeting Duration: The premium plan allows for longer meetings, ideal for conferences or extended sessions.

• Advanced Functions: Includes custom templates and specialized vocabulary for better performance.

• Storage and Export: More options and space to save and work with data.

Now, let’s take a look at the options designed for teams and organizations.

Enterprise Plans

Enterprise plans offer additional features to meet more complex needs:

1. Professional Plan – €47/month

   Designed for small to medium teams, includes:

   • Advanced tools for managing meetings.

   • Integration with business applications.

   • Priority technical support.

2. Executive Plan – €99/month per user

   Targeted at large organizations, with benefits such as:

   • Unlimited credits.

   • Meetings of up to 3 hours.

   • Customized account management.

   • Onboarding process tailored to the needs of the business.

The choice of plan depends on the number of meetings, team size, integration needs, and required level of customization. Moreover, enterprise plans include additional security and compliance measures, essential for handling sensitive data. Annual billing can also save up to 20% compared to monthly billing.

Conclusion

After examining the features, ease of use, and pricing, here’s a clear summary of the key points.

Main Differences

| Característica | Otter.ai | Fireflies |
| --- | --- | --- |
| Precisión | 85–90% en inglés | Aproximadamente 90% en más de 69 idiomas |
| Uso principal | Ideal para uso individual y equipos pequeños | Diseñado para equipos internacionales |
| Integraciones | Básicas | Ampliadas y con enfoque en colaboración

These differences help decide which option best fits the specific needs of each area.

Which Option to Choose

For international teams:

• Perfect for multicultural groups.

• Collaboration tools for organizing tasks.

• Extensive integrations that connect with various platforms.

For local teams or individual users:

• Accurate transcriptions in English.

• Easy-to-use interface.

• Basic integrations for simple tasks.

Consider the number of meetings, required languages, and integrations you use. If you work in an international environment and need collaborative tools, choose the solution with more features. For simpler needs, opt for a basic yet effective option.

Related Blog Posts

• Comparison of note-taker Jamy vs Fireflies: Which is best for your team?

• Comparison of note-taker Jamy vs Otter: Which offers more automation and customization?

• Comparison of note-taker Jamy vs MeetGeek: Which enhances productivity the most?